Vet Portal System Requirements

If your practice management system is server based, an installation is required for the integration connection with Trupanion's vet portal. For optimum performance, verify that your system meets or exceeds the recommended specifications below.

These recommendations are the minimum required to ensure that the portal operates efficiently without impact to other applications. Depending on the software and services installed on your system, you may need more than the minimum recommendations. Contact your IT professional for further guidance.

An active, high speed internet connection with a supported browser (see below) is required.

Trupanion’s vet portal is integrated with the following practice management systems:

Multi-site or shared database functionality is generally supported, however, each practice management system varies in how it records location per data type and may not allow for data filtering within Trupanion’s portal.

Trupanion’s vet portal can be accessed from any of your workstations or devices using the newest version of one of the following browsers (not beta/developer versions):

For server based practice management systems, the installation must be completed on the database server. The server must be Windows based and running one of the following operating systems:

For server based practice management systems, the following hardware minimums are required: